Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,254

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Tracy W

Insurance took the pressure off of a stressful time.

Our dog had cancer and after a few procedures they cut it out. All went very well and having great insurance took a lot of pressure off during the stressful time.
5

out of 5

POSTED: | BY: Ayla A

Quick response!

Thank you for the quick response and getting the money from my claim. You guys rock! Ayla
5

out of 5

POSTED: | BY: Nancy M

Pets Best helps our medical costs.

My senior cat, Suki, is suffering from kidney failure and has been seeing her vet regularly to monitor her kidney values. We are grateful to have Pets Best insurance to help with her medical costs.
5

out of 5

POSTED: | BY: Christopher

Simple and easy claim process.

The claims process was simple and easy. I uploaded a .jpeg of the bill and that was it. Easy peasy, lemon squeezy.
5

out of 5

POSTED: | BY: Michael B

Very informative on what is covered.

I have had Pets Best ever since my little girl of 10 years old since she was a puppy. we just got another puppy and in the 2 months we have had him he has incurred more cost than she has in over 10 years. He had a cut on his eye and they repaired it, then he broke it open and it started all over again. Pets Best approved all his current invoices for general Vet surfaces. Unfortunately, all his eye surgery invoices were not approved, because it was still within the 14 day wait period (I completely forgot about that) but, Pets Best explained to me why and approved all they could have. Hopefully this is IT for invoices for him for awhile. Thanks Pets Best
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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