Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 13,042

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Nancy Reece

SUPERB PET INSURANCE

We (and our little Mini Schnauzer) are truly grateful for the wonderful service we've received from PetsBest. The turnaround time on reimbursement has been very timely. We highly recommend all pet owners to avail themselves of the peace of mind having this coverage provides.
5

out of 5

POSTED: | BY: Stacy O

Fair with claims

Always very easy and fair with claims.
5

out of 5

POSTED: | BY: Emma F

So easy using the app

Making the claim for dottie was so easy using the app! I loved not having to fill out any paperwork and having the ability to do it mobile. We filed our claim on a Friday and were reimbursed by the following Thursday, which to me was extremely fast, 4 business days to be exact. I am so thankful for Pets Best. I feel so much more secure knowing my little Dottie is covered.
5

out of 5

POSTED: | BY: Mary Ellen

I am now a believer in Pets Best insurance!

My dog Carrie broke her middle hind leg toe on the day after Christmas. ( I don't know how.) I was so surprised at how fast Pets Best reviewed the claim and issued my reimbursement. I assumed it would take much longer given that it had happened in the middle of the holidays! I have never had pet insurance before and was a little skeptical. I am now a believer in Pets Best insurance!
5

out of 5

POSTED: | BY: Paula K

Never disappointed

Never disappointed when I file a claim prompt payment I appreciate the quality of pets Best
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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