Pets Best | Pet Insurance Review

The only thing I did not like was that I had a follow-up appointment with our regular doctor after the emergency room visit and the computer system would not let me upload any more files related to that claim. I had to open up another claim which should not happen. You should be able to add all documents to the existing claim even though payment was issued. thank you

A good friend told me about Pets Best pet insurance. Wow am I glad I signed my cat Izzy up with them!! GREAT rates! They actually have an option to not only have the normal "accident and illness" but also to have routine care as well. We all know that not all animals get sick, but the normal route care adds up. Yes, no one wants the extra expense each month for insurance for an animal but when they cover even the routine care alone it is worth it. The customer service is amazing!! Whether it is ont he phone or even chatting online, they are fast and extremely nice!! I highly recommend choosing Pets Best if you have an animal. Anything can happen and knowing you have insurance to help it great!!!

The process was easy to submit and if a claim was not applicable it was explained easily.

I am happy to be a part of the Pets Best Family. All my claims have been processed quickly and efficiently. Only once there was slight confusion (I had filed it wrong) and customer service was very friendly and explained everything thouroughly. I would highly recommend Pets Best. They have been a life saver!

We (and our little Mini Schnauzer) are truly grateful for the wonderful service we've received from PetsBest. The turnaround time on reimbursement has been very timely. We highly recommend all pet owners to avail themselves of the peace of mind having this coverage provides.