Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,993

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Lisa R

Best choice for my pet

I am stunned that my one year old cat has lymphoma! The diagnostic process was expensive and the treatment is not cheap either! Pets best paid promptly and fully. I am so glad I have all of my animals insured. You NEVER know what can happen. Insurance allows me to make the best choice for my pet without having to worry to much about the cost of care. Even the veterinarians at the specialty clinic were surprised that our very healthy looking cat is very sick with cancer. Because of Pets Best I can get him the treatment he needs.
5

out of 5

POSTED: | BY: Anne

Let Pets Best take care of the rest

I love the easy of scanning my documents and direct deposit. It's so nice to just focus on my pet and let pets best take care of the rest!
5

out of 5

POSTED: | BY: Karen L

So easy to file claims

So easy to file claims. They are a pleasure to work with!
5

out of 5

POSTED: | BY: Jennifer F

Processed very fast!

The claim was processed very fast! My claim was a small amount, and it went towards my deductible so I didn't get reimbursed, but regardless I was still very satisfied with the speed of the process! It makes me feel better that if an unfortunate bigger illness or injury were to happen that was much more costly (::knock on wood:: that this doesn't happen!) I would be at ease knowing that we would have one less stress off our shoulders and could focus on our dog! :)
5

out of 5

POSTED: | BY: Livio M

The claims process was very easy

The claims process was very easy. I uploaded the documents, was able to check the status on the website and when the claim was completed the EOB was emailed to me.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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