Pets Best | Pet Insurance Review

I sent a claim the day after my cat had to go to the vet hospital for an emergency illness. The claim was processed and payment was sent to my checking account 3 days later!

I submitted my claim via online, with attached bill and dr referral. I heard back the same day that they would be reviewing it and would take up to a week. I heard back in less than a week. Received a complete summary of what was and not being paid, it was exactly what I expected as per my policy. Received a check via mail within a few days after that. Thank you for making it so easy and fast! Never had to talk to anyone, because there were no issues!

It was easy to file the claim. I was disappointed it was denied, but that was my fault for even filing it. Had I read the policy I would have noticed I was not at the two weeks needed to file a claim

Lizzie Jean (a Goldendoodle) suffered gastrointestinal problems for several days around the holidays that included diarrhea and vomiting with red color in it. After multiple rounds of x-rays, blood test, fecal tests and physical exams nothing conclusive was found that was the source of her problem. The good news is after putting her on a bland diet for a week she has fully recovered and is back to normal. The bill for a relative minor problem was almost $1K. Thank goodness it wasn't anything more serious. Even though this is the 1st time in 2.5 years I have needed to use the insurance I know from past experience how expensive a serious illness can be for a pet. When you have a sick pet you don't care what the cost is to make them better but when the smoke settles it is very comforting to have an insurance plan which can help out. It is especially great when the claim submittal process and payout is a painless as it was with Pets Best insurance.

Shay was so very sick. I filed her claim and was promptly repaid. Thanks you so much!