5
out of 5
POSTED: | BY: Tony Loret De Mola
Izzy's Care
Pets Best quickly acted on our claim and helped offset the payment of our dog's annual physical.
Read more on Trustpilot
4.3
out of 5
Number of reviews 12,101
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
3
out of 5
POSTED: | BY: John
it takes quite awhile to receive…
it takes quite awhile to receive payment. I put in a claim on January 15,2024. Received an email on February 7,2024 that claim was paid and payment was sent to my bank. As of February 9, 2024 still waiting for payment. Although they say your payment will be received quicker if they send payment to bank, I don't see any difference.
5
out of 5
5
out of 5
POSTED: | BY: NM2MO
Prompt claims and payout process
Pets Best processed my recent claim for Kelcey's TPLO surgery in a timely manner and promptly paid out by direct deposit to my bank account.
5
out of 5
POSTED: | BY: Jennie Channer Kunstek
I am grateful for the insurance
I am grateful for the insurance. It does not make me consider cost when dealing with the care of my animals. I think of there care first and have the security of knowing I have insurance. We have had 3 large claims and all 3 times there were handled swiftly and without question. Also, the portal to submit claims is easy.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.