Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,238

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Cynthia B

Appreciated the online process and communication

I was able to submit my claim online. I received emails acknowledging my claim and giving me an approximate timeframe for payment. The payment was deposited into my account as indicated. I appreciated the communication at each step so I knew what to expect and that payment was made as promised.
5

out of 5

POSTED: | BY: Jessica H

Responsive and helpful.

The rep that called me was very responsive and helpful.
5

out of 5

POSTED: | BY: Paul H

Quick and easy!

Quick and easy!
5

out of 5

POSTED: | BY: Seika Omine

PetsBest is literally the BEST!

I’m so thankful that I found petsbest. Not only do they have a wellness plan but they are so fast and efficient on working on claims! Being a busy pet parent and having a pup that has a condition which requires a lot of vet visits and many claims to submit- I know once I submit a claim, it’ll be taken care of in a timely manner. They make it so easy with the app! So appreciative! Thank you guys so much!
5

out of 5

POSTED: | BY: vincent diarchangel

Very satisfied

My claim was handled great fast and fair.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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