Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,237

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Margaret Y

Pets Best claims are easy.

Pets Best claims are easy to read and understand!
5

out of 5

POSTED: | BY: Ann Lawson

Best pet insurance offered

Best pet insurance offered. I have had this insurance since 2010 and they have been excellent. I purchased this for my Saint Bernard and it was the best move I made. I highly recommend them. Thankyou pets best.
5

out of 5

POSTED: | BY: Jean Paris

PETS BEST is the best

PETS BEST is the best. I have used them for four years and unfortunately my dog has needed emergency care or injury care a lot.. Fortunately I had decided from day one to get dog insurance and after researching, picked PETS BEST. They process the claims fast and when you call in with a question, they truly care about your pet. Best decision I ever made. Thanks PETS BEST for having such a great company....
5

out of 5

POSTED: | BY: Lara

Quick, no-fuss reimbursement of wellness claim

I enrolled my puppy not just in the insurance, but also in the BestWellness program. I submitted the claim for her Flea/Tick & Heartworm prevention medicine on Oct 3, on Oct 4 I got the EOB and notice that my claim had been processed. No fuss. I am pleased with the coverage Pets Best offers, and the wellness program is great for my young dog. Couldn't be happier with my decision!
5

out of 5

POSTED: | BY: Sara T

I didn't have to worry about my pet needing surgery

Having my puppy undergo surgery is a scary and stressful endeavor, but it was helpful to not have to worry about what would be covered and reduce the unexpected financial burden.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

Get a quote today

Leave a review