Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,237

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Lynne P.

Blessing

Pet Best has been a pure blessing for us. Outstanding plan for our 2 special kitties . They have just been the very best of the best. Pet Best takes cares of the payment providing that you do your part.Submit the required information. Pet Best will remain are pet partner forever!
5

out of 5

POSTED: | BY: Lilly Serpas

Highly Recommend

I am thoroughly satisfied with the service I received. I appreciate your knowledge and ease claims are hanfled and even have funds direct deposited.
5

out of 5

POSTED: | BY: Robert R

Extremely easy to submit claims.

Every claim U have submitted has been extremely easy. I just logged on, filled out the Claim form, attached a copy of the invoice and submitted it. Within one day I received notification of receipt. Within a week I received notification of payment and, because I used direct deposit, it was in my account. I couldn't be more pleased.
5

out of 5

POSTED: | BY: Holly V

Easy online claim filing.

Easy online claim filing; notice of receipt of claim quickly rec'd; claim check promptly mailed with claim explanation.
5

out of 5

POSTED: | BY: Sandra T

Excellent response.

Excellent response to all my needs. Extremely helpful, quick turnaround on claims, wonderful, knowledgeable employees. I strongly recommend Pets Best every time pet insurance is discussed. Love this policy!!!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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