Pets Best | Pet Insurance Review

I have been completely thrilled with Pets Best! Each claim I submitted was paid exactly as I expected. This claim was for spaying her, and microchipping. Paid in about 10 days, and got an apology for that delay. (I was happy with the turnaround time, but appreciated the note anyway). I highly recommend your insurance to every pet owner. Well worth the premiums.

About 6 weeks ago, my rescue dog, Sunny (originally Shine), got a nasty ear infection on the inside of her flappy but beautiful ears. The vet didn't know what the infection was but prescribed three types of treatments that included one which had steroids. Three weeks later, the ear infection has cleared up but she has developed an aggressive behavior toward our other dog that was new and getting worse by the day. I was ready to call the rescue group to retrieve her but visited my vet first for her thoughts. The vet thought the medication with steroids may have triggered the new behavior and prescribed three types of calming medication. One week of the calming medication has helped Sunny and getting better each day. The vet bills were all covered and I got to keep my doggie friend, Sunny.

My dog had her usual Wellness exam and annual shots and tests. Pets Best is very quick in their turnaround time. No complaints here!

Anytime I have questions, or concerns, and I call, everyone is always very friendly and helpful! Sending in a claim couldn't be any easier, and it's great receiving the payment how you want it. Wish every company had the Customer Service, and was ran the way Pets Best is! (At least what we, the customers get to see) ;) Thank You All!

I have had a very positive experience with how prompt the processing time has been. Each time I file a claim, the processing time seems quicker. I was so impressed with how easy it was to file, how kind representatives were when I had questions and how fast it's become to get reimbursement that I added my other two Greyhounds to have coverage.