Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,236

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
4

out of 5

POSTED: | BY: Barbara G

Claim filing is a snap.

The ability to file a claim without using snail mail. My Blackie cat's RX claim filing is a snap. Mahalo.
5

out of 5

POSTED: | BY: David G

Process was seamless and easy.

Process was seamless and easy
5

out of 5

POSTED: | BY: Lynne G

Outstanding.

Outstanding - ever thought about offering human insurance? If only my insurance was as easy and responsive. Outstanding a definite 10 out of 10 over many years of insuring with Pets Best
5

out of 5

POSTED: | BY: Debbie H

very helpful customer service.

very helpful customer service. very knowledgeable and quick claim processing
5

out of 5

POSTED: | BY: Jean Paris

The Best Dog Insurance

Having an animal can be expensive and I always said if I got another dog, insurance would be a must. Not only did I get insurance four years ago, I got PETS BEST insurance . The compassion of your customer service, the ease of filing claims and the quick payment to reimburse my costs. If you new to searching for pet insurance, let me save you time searching because I found the BEST company. In four years, I've never had one negative experience with this company and alway paid fast. One vet bill could potentially be more than your yearly premium. Pets Best, thank you for giving me faith that there are good companies out there that truly care about my pet and are A+ on following through with claims. I recommend you to everyone ....

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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