Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,236

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Bernie S

Easy first claim experience.

Since this was my first claim, it took some digging on the website and in my bank account to determine how I was being reimbursed as well as how to interpret the claims information. Once I understood, it was very easy and next time there will be no issues for me.
5

out of 5

POSTED: | BY: Lisa C

Easy and user friendly.

Was really easy and user friendly. J7st took a picture of my receipt and that was it!
5

out of 5

POSTED: | BY: Lara S

I am so glad I got Pets Best.

I submitted a claim for my pet's spay surgery on Oct 9 and by Oct 11 the EOB came through, very thoroughly processed, with reimbursement for things I hadn't realized were covered. I expect the reimbursement to arrive soon. I am so glad I got Pets Best and the wellness plan!
5

out of 5

POSTED: | BY: Julie E

Quick reimbursement.

My dog Ellie has allergies. Unfortunately she needs medications. I put claims in and usually get reimbursement with in a few days . Have always been happy with this company.
5

out of 5

POSTED: | BY: John Z

Claims are easy and quick.

I have 2 dogs insured and the claim process is easy with quick turnaround.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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