Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,234

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Cheryl W

Very easy and quick claim process.

This was my first experience filing a claim for my new puppy. Submitting the claim and uploading the invoice through my laptop was very easy. I received emails about the status of my claim and was pleased with the response time for completing my claim.
5

out of 5

POSTED: | BY: Keith Prewitt

Exactly As Advertised What More Can You Want

This is the second claim I submitted, electronically, to Pets Best. On each occasion we received reimbursement for the stated amount the next day! We had 24/7 and it took over 3 months to settle one claim. This is clearly the best pet insurance company.
5

out of 5

POSTED: | BY: Stacey Steen

Wow! Great company!

I would recommend this company to anyone with a pet. We took our rescue dog, Trooper, in for a routine cleaning and some repair on a couple of chipped teeth. During the consult, the doggie dentist found a fractured molar that must have been a result of an accident before we adopted him. The bill was over $1500. I wasn't going to submit it to Pet's Best, because we didn't sign up for dental. But guess what!! They paid for the removal of the fractured molar plus his meds!! They reimbursed us for over half of the bill. I can't tell you how pleased I am!!
5

out of 5

POSTED: | BY: Boot Sessoms

Claims

To all interested in Pet Insurance, I have been with this Company for yrs. I've renctly had too file multiple claims in a matter of weeks. They were handled promptly and quickly no questions ask. I HIGHLY RECOMMEND this awesome Company Pets Best
5

out of 5

POSTED: | BY: Jill M

I tell everyone about Pets Best!

R. Henry was rushed to the Emergency Hospital and admitted for 3 days which turned out to be Pancreatitis. Between the hospital bill and his primary Vet bill it was $1550.00, Thanks to Pet's best all I was responsible to pay was $160.00!! This insurance gives me peace of mind that I can get the best care for my cat and not have to worry about the expense. Thank you- I tell everyone about Pet's Best!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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