Pets Best | Pet Insurance Review

When I received my decision, I was unclear on some remarks made on the document. I left an email and within a day I was called to explain the remarks. I called back and spoke with a most pleasant young woman. All of my dealings have been great.

Pets Best let me down in the worst way. They used my pet-incident insurance and grouped three of my dogs condition as one incident, therefore monumentally cutting my benefits. I was told if I got supportive letters and medical records, I would most definitely have my benefits extended so I submitted letters from two veterinary specialists, a cardiologist and an internal medicine doctor and they did not overturn the decision. My dog passed away this summer from her illnesses which was devastating and even worse was feeling the injustice of not being given the security I thought I had from her insurance policy. This company will happily take your money and increase your premiums as your dog gets sicker and older but when medical crisis strikes, do NOT expect their support. Animal lovers are the kindest breed of humans and that is who they prey on. I’m so sad, sharing this in memory of my sweet baby Riley.

I would recommend Pets Best. They process their claims rapidly and with out hesitation.

Absolutely amazing!!!!! We were happily surprised how fast our claim was processed and how quickly we recived our funds.

Pet’s Best continues to live up to is name! It is the best. They have approved and covered all my vet bills. Thank you so much for helping me provide the best care for my dog Izzy! Steve - Dallas