Pets Best | Pet Insurance Review

My Golden Retriever, age 8, never had a health problem before 10/01/18, when she collapsed and died and gained consciousness after CPR was preformed. She was diagnosed with Dialated Cardiomyopathy and accumulated around $5,000 in vet bills over the past month. Pet’s Best is calling this a pre-existing condition, which is rather funny considering she never had any sign/symptom of it, and if we knew about it, we would have treated it long ago. It took the company 26 days to make this decision. I am left with the feeling that, because the claim was so large, Pet’s Best would have done anything to deny it. Now I will have to go through whatever appeal process and I don’t have great expectations for the overturning of the decision, based on Pet’s Best service to date. I will likely cancel coverage for all three of my dogs and transfer to another company.

Super easy to file claim and got an immediate response. Bandit started limping and I thought he had just tweaked a leg while playing at beach Turns out his knee popped out and wouldn't get better, and would cause damage to his ligaments if not repaired. Let's Best insurance made it possible to have the surgery done and now he is the happiest little dog ever. Thanks for the easy claims process and quick responses. I wish my own health insurance was so good to work with

I love the convenience and accuracy of the claim process. my claim is always handled immediately and completed within 5-7 days. It gives me comfort to have pet insurance and that I'm completely satisfied with the experience. thank you for always taking care of my sweet girl

So glad I got this saved my dogs life!!

Best decision we have made regarding our Cupcake. Pets Best is great