Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,232

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Andrea S

PetsBest is by far everything I hoped

PetsBest is by far everything I hoped they would be. Having them has been nothing but peace of mind my dog just had cataract surgery and they paid a good deal of it
5

out of 5

POSTED: | BY: Marisa M

Best purchase for our pet

Pets Best Insurance has been the best purchase we have made for our pet, hands down. Our puppy had a series of bad luck events early on, but Pets Best allowed us to easily and quickly file our claim and reimbursed us for all of the expenses that were clearly laid out in our policy, no questions asked. We would recommend Pets Best for all pet owners. Thus far, we are very satisfied, and plan to be Pets Best customers for the duration of our dog's life.
5

out of 5

POSTED: | BY: Nathalie V

Highly recommend this insurance

I already shared / recommended PetsBest to two of my friends following my dog Charlie's sad diagnostic and the hospital charges that resulted from his disease. Kindness of the staff, process efficiency - I highly recommend this insurance. Additionally, the monthly costs are minimal.
5

out of 5

POSTED: | BY: Karen M

Quick and timely claims process

I took my dog in for his wellness check. My vet filed my form for me. I had a response from Pets Best by the time I got home. They kept me informed throughout the whole process. The reimbursement was in my account within 4 days. I was surprised and pleased.
5

out of 5

POSTED: | BY: Maggie B

Excellent response time!

Excellent response time! Just a few days until payment was received. Much better than expected. Thank you.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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