Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,232

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Marisa A

petsbest covered therapy sessions

Our dog had to have therapy for elbow dysplasia and a back hip muscle injury and petsbest was super responsive in covering his therapy sessions.
5

out of 5

POSTED: | BY: Chelsea A

Easy and fast turnaround time for claims

My dog has been regurgitating up to 12x a day for the last 6 weeks. I took Denver to the vet hoping to find relief for her. Pets best claims process was very easy and the turnaround time was very fast! Thanks pets best!!
5

out of 5

POSTED: | BY: Lynn B

Pets Best is wonderful

Every claim has been easy, explained well and processed very timely. Pets Best is wonderful as is the staff.
5

out of 5

POSTED: | BY: Lisa K

Extremely happy with claims process

This was my first claim with Pets Best and I must say I was very surprised with how quickly my claim was processed. It was very easy filling out the claim form on line and I just had to attach a copy of the vet's bill, and within a week I had my check. I'm am extremely happy. Thank you.
5

out of 5

POSTED: | BY: Meredith B

Easy to work with

Thanks for being so easy to work with. I messed up and didn't explain that my dog had two doctors appointments back to back and that one of the charges shouldn't be considered since we'd already maxed out on that claim. I spoke with a rep, submitted an appeal with a doctors note, and all was settled. Thanks for being so great. Seriously. MY health insurance company isn't as nice as you are and i always know my dog is under such great with you all.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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