Pets Best | Pet Insurance Review

Pets Best has always been very responsive and quick to pay claims for all of our pets' needs. We've been very happy with our coverage!

Khaleesi had an emergency vet visit Sunday...she was in pain and it was a horrible 5 hours for all of us. I submitted my claim by fax Monday morning and a check was deposited in my account by Tuesday!!! Really!! I tell everyone about Pets's Best..it's one of the best decisions I have every made with our baby girl.

Earlier this year I was finally able to get coverage for my cat, Archer. I was more interested in long term protection for him just in case of a more serious situation arising in regards to his health. I asked his vet who they would recommend for this and was immediately told PB. They told me this was due to the fact that in their experience PB was always fair and punctual when it came to handling claims. Archer had his basic annual exam (no labs this time) and immediately after filing the claim I was notified of an expected time window for the claim to be reviewed. And in 48 hours PB had let me know that the claim had been processed and a check was in the mail and would reach me in 3-5 days. I was very pleased with how succinctly the entire claims process was. Thank you PB for doing exactly what you said you would, how you said you would. It doesn't feel like you can rely on companies to do that nowadays. Archer and I thank you.

Pets Best is nothing short of amazing! They take the worry out of having a furry family member -making sure you can focus on the important things like lots of love and belly rubs. I recommend them to everyone I know!

I never have a problem with claims since I can e-mail them in as attachments. Of course I wish I could have a plan with no deductible but I understand that it wouldn't be a popular product and probably unaffordable for most customers. I wish though that I could get a supplemental or wrap around for dental in particular. Sasha is a tiny Chiwawa so she will lose most her teeth as compared to larger dogs. It requires more cleanings. The $100 reimbursement for 2 cleanings is not realistic here on the East Coast. Why? Because the vet has to do the bloodwork before to make sure she is healthy enough before he does any dental work.