Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,234

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Katie F

Thank you so much Pets Best!

Thank you so much Pets Best! Because of this insurance I was able to afford emergency care for my 2 year old dog and you saved his life. I have been nothing but satisfied with your whole company. Thank you again.
5

out of 5

POSTED: | BY: Jonathan S

Efficient and responsive claim

Efficient and responsive claim! Fully satisfied.
5

out of 5

POSTED: | BY: Lindsay Drucker

Less then a week after my dogs accident…

Less then a week after my dogs accident i got the email the claim is approved and the check will be mailed
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5

out of 5

POSTED: | BY: Sharon Van

The easiest way to file a claim... online

First claim... WOW, that was so easy I thought I may have done something wrong..LOL No hassle and a VERY quick response!!
1

out of 5

POSTED: | BY: Leyla Robinson

Pet best is very dishonest

Pet best is very dishonest, unethical and biggest scam company I have ever come across. They will find every possible reason to reject your claim, and if they don’t, they will make that up. I am grateful to realize this now, only after 3 months of paying premium on 2 dogs. Stay away from them and don’t believe their b.s.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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