Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,234

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Jodi D

Always a great experience

I have always had a great experience anytime I needed to speak to someone or this time first filing a claim
5

out of 5

POSTED: | BY: Patti L

Happy with reimbursement

I had a recent vet bill and was happy that I was reimbursed for the amount stated in the policy. I needed this since I have 3 cats and would not want to incur all the costs if not for having this insurance, I would have had to pay the full amount without reimbursement, I am glad I decided to buy this years ago.
5

out of 5

POSTED: | BY: Tylila A

Quick and easy process.

Quick and easy process. Highly recommend Pets Best to all pet owners.
5

out of 5

POSTED: | BY: Stephanie P

Wellness Coverage is Great!

I just got a new puppy and decided pet insurance would be a good idea to help keep him healthy and happy. I was able to take him in for a wellness visit the day after purchasing, and received vaccination reimbursement less than 5 days later! It's great that they help cover visits to help PREVENT illness and accidents, and not just emergency care.
5

out of 5

POSTED: | BY: Judy Schneider

Honestly you couldn't find a better…

Honestly you couldn't find a better company. Everyone has been so helpful and concerned about my kitty. Payment was fast and filing my claim was so easy. Love Pets Best!!!

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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