Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,234

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Chelsea N

Very satisfied

I was so worried when my puppy started limping and the diagnosis was surgery and then the cost was $2500 so I did a pre authorization and got approved before setting the surgery date and it all went smooth I had a check in the mail 2 days after the claim was approved. Very satisfied
5

out of 5

POSTED: | BY: Pat G

Prompt claims process

Had my dog into the vet for check-up and spaying. Claim was submitted and paid promptly.
5

out of 5

POSTED: | BY: Pat H

PetsBest makes decision making easier

My dog was diagnosed with a serious disease, suddenly and unexpectedly. He is quite young and his diagnosis required and continues to require ongoing medical attention including surgeries, medications and continuing medical monitoring. The financial responsibility gas been enormous....thankfully, PetsBest has made these challenging days of decision making and care easier. I cannot be more appreciative for the responsiveness for my claims and the cooperation in working with my veterinarian. I have recommended PetsBest to many. Thank you!
5

out of 5

POSTED: | BY: Heather M

Streamlined claims process

The website is very easy to understand, and the claims process is streamlined. I took a picture of my vet bill, attached it to the claim, and within a week or less had a check in the mail.
5

out of 5

POSTED: | BY: Ana B

Very pleased with the service

I have two of my Jap Chins dogs insured by Pets Best. One of them, Lola had been sick a few times. She needed surgery in one of her eyes a few months ago and a month ago she had trace of blood in her urine. Lola had eye surgery and payment from Pets Best was received after deductible as expected. Then she had to be taken to the regular vet for the urine blood trace and again consultation, medications and test were paid by Pets Best as expected. Very pleased with the service.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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