Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,234

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Markeya J

Happy to have this insurance for my fur babies

This was my first time filing a claim and I was extremely pleased with the ease of the submission process as well as the quick repayment. I am so happy I have this insurance to care for my fur babies
3

out of 5

POSTED: | BY: Barb M

Always kept updated

It took a bit longer than anticipated, I was kept updated as to status . So I can't complain.
5

out of 5

POSTED: | BY: Marian P

Could not ask for more

Incredibly rapid processing (2 days) and reimbursement (1 week via direct deposit). Reimbursement was exactly what I was expecting. Could not ask for more efficient service. Very happy camper.
5

out of 5

POSTED: | BY: Patty S

I love Pets Best!

I love Pets Best! It has made taking the best care of my bet seamless!
5

out of 5

POSTED: | BY: Art S

Pets Best was with us

Pets Best was with us throughout Granite's short life of 7 years and 10 months and that includes the bitter and sad end. We thank you for always being there for us. Blessings to the entire staff

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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