Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,236

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
3

out of 5

POSTED: | BY: Georgina N

Reassured in the claims process

My cat needed to go to the vet for a kidney stone, throwing up, etc. last minute. After taking her, I was able to file the claim extremely easy. First I printed out the documents to fill out, but then realized I did not even need to do that. I just needed the bill and that was it. I did not expect for the claims to be processed as quickly as it was, it took about a day. Overall, I am extremely Reassured considering all the negative reviews I have read about people not being reimbursed reassured considering all the negative reviews I have read about people not being reimbursed
5

out of 5

POSTED: | BY: Vana P

Easy and fast process

I am technologically challenged and was concerned a claim would be difficult to file. I don't even know what the formats you asked for meant. But I took pics of the needed info, attached them to the form, and like magic I was done. The response time was very fast. Wish people insurance was so easy.
5

out of 5

POSTED: | BY: Rachel G

The claims process is very easy

The claims process is very easy for me to do online, and I received my funds through direct deposit which is very convenient. Thank you!
5

out of 5

POSTED: | BY: Josh W

Everything was quick and easy

In a time that was super stressful, my dog having to go to the hospital because she ate something she wasn't supposed to, was made easy with PetsBest. Everything was quick and easy, I just logged in, uploaded the invoice from the hospital, and not long after we received the check in the mail. It couldn't have been smoother. It's also nice to know that we didn't have to stress about the money we were spending to help our pet. Thank you PetsBest. I wish there were a few more days to file an accident claim. With everything being so chaotic, it could be easy to miss the date.
5

out of 5

POSTED: | BY: Annelie W

Pets Best is the best insurance

We had a huge bill due to the fact that our Great Dane Piper got injured and had to spend several days at our CARE emergency pet clinic. Pet's Best processed our claim without any undue problems. I still feel that after several years of covering our Pets, Pets Best Health Insurance is the best we have ever dealt with.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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