Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,236

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Carmen H

They are simply the best!

My Greater Swiss Mountain dog, Huck, had emergency gastrointestinal surgery in the spring of 2018, and has had a tough recovery. There was no known cause, and his illness remains a mystery, but he is slowly regaining his old self. Pets Best has been amazing throughout this process, and so much better than two other pet insurance companies I've used in the past. Pets Best has covered almost $5,000 in unexpected vet bills for Huck in 2018. They are fair with their claims payments, and cover what they say they will, with no fuss. Their live customer service reps are truly caring and compassionate, and I really appreciate them. I have many friends with pets, and I am constantly referring them to PetsBest. I'm so impressed with them, that I recently blogged about my experience with them, and couldn't be happier with their services. Without them, I don't know that I could have afforded to save my sweet little boy. I'll continue to use and refer them, as they are simply the best!
5

out of 5

POSTED: | BY: Danyelle C

I love PetsBest

I love PetsBest, I always get fast processing of my claims and whenever I need to ask something there is always someone there
5

out of 5

POSTED: | BY: Susan F

Appreciate the ease and simplicity of the claims process

I greatly appreciate the ease and simplicity of filing claims and the clarity and timeliness of response from the PetsBest team.
5

out of 5

POSTED: | BY: Eleonora

Claim was easy to file

Claim was easy to file and the response was prompt. Thank you again Pets Best for helping with my expenses.
5

out of 5

POSTED: | BY: Dale S

Pet's Best makes it so easy

Pet's Best makes it so easy to file claims and they have always been wonderful to work with.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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