Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,236

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Henry F

This insurance is worth the money

This insurance is worth the money. Austin is a rambunctious, busy Italian Greyhound. It's nice to know that we have some insurance to help if he needs it in an emergency.
5

out of 5

POSTED: | BY: Dave D

Very fast response and payment

Our claim was pretty straightforward, our dog swallowed a rock. The response to my first claim from the vet office was very fast. And the payment for that one and for the surgery he had came extremely fast. We were very pleased
5

out of 5

POSTED: | BY: Joyce L

We love PetsBest

This was the first time we enrolled a pet in a pet insurance policy and we couldn't be happier with our selection of PetsBest. Our first claim was for routine care (booster shots) and with the add on of routine care coverage our claim was processed quickly...direct deposit of benefit payments is a real plus! So far, we love PetsBest.
5

out of 5

POSTED: | BY: Leeann M

Very happy that I chose Pets Best

So far I am very happy that I chose Pets Best for Jett. I use another company(VPI-Nationwide) for my 2 older dogs. I pay a large monthly fee for them and am not pleased about that but they are 9 and 10 years old, too old to switch to a new company
5

out of 5

POSTED: | BY: Stefano L

I have great insurance

I am very grateful to be able to feel comfortable that if something happen to my baby dog I have a great insurance. I always tell people that having a pet without insurance is like having a Ferrari without warranty. I will always push people to sign up with pets best. Thank you
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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