Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,237

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Stephanie

Everything was so easy

Everything was so easy from uploading my claim to the EOB. Thank you! Kody is on his way to recovery and we couldn't be happier.
5

out of 5

POSTED: | BY: Jenn Guiry

Pets best has great customer service.

Great customer friendly
5

out of 5

POSTED: | BY: Adrienne

Relieved to have the coverage

When we adopted a 6 y.o. rescue, we decided to get Pet's Best health insurance. This was the best decision we could have made. Just 6 months after we had her, she became very I'll and needed to have an infected kidney removed. The costs for all her care without insurance would have forced us to decline treatment and have her put down. BUT, we were able to have the surgery and our $7,000. bill was only $2,000. after the insurance reimbursement. Two years later, she is healthy but we keep the insurance in place because you never know what can happen. ALSO, they pay you within a few days of your claim. This was truly a lifesaver for our little yorkie.
5

out of 5

POSTED: | BY: Lisa W

First time submitting a claim

my first time in many years of coverage need to use it, the information i was provided helped make my decisions possible. Hoping when claim is submitted, the information provided is adhered to/accurate
5

out of 5

POSTED: | BY: Nancy T

Outstanding claims process and customer support

I would recommend Pers Best to every pet owner. In every way I have found the claim process and customer support to be outstanding. Thank you from Maggie Belle and me.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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