Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,237

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Lori L

I feel safe to have Pets Best when I need them

I have had a year of some illness with my baby and I struggle with money but I feel so safe that I have pets best to help when I need them
5

out of 5

POSTED: | BY: Michele N

Fast Response from Pets Best.

Fast Response from Pets Best. Thank you!
5

out of 5

POSTED: | BY: Margaret

So thankful to have found this company...

I originally purchased this after reviewing many companies for my one cat who is sort of the Runt of the Litter. He developed a disease called megacolon and has had several afterhrs overnight ER visits for this condition. He is on long term meds and food. This insurance is awesome. They paid promptly and have been such a great relief. All three cats are now on the insurance and I am happy for the peace of mind it gives me.
5

out of 5

POSTED: | BY: Margaret A

This is the best pet insurance company out there

This claim was reimbursement for some Rx food and drugs for maintenance on my cat. I also submitted a visit for an ear problem for one of my cats. I originally purchased for just one of my cats but have been so pleased with the value for the money and the ease of the process, I now have all three cats on this policy. I recommend it every chance I get to other pet owners. This is the best pet insurance company out there.
5

out of 5

POSTED: | BY: Nicholas W

So easy with Pets Best

After a scare with our pup, we were very relieved to have our claim approved and payment sent so quickly. The last thing we want after worrying about our pet is to also worry about payment. Pets Best made it so easy. With our last pet insurance company, it felt like we were jumping through hoops to get a claim approved.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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