5
out of 5
POSTED: | BY: Faye D
Positive experience
I had a very positive experience with my claim. It was easily done and the response was very quick. Very satisfied.
4.3
out of 5
Number of reviews 12,237
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1
out of 5
POSTED: | BY: Michelle
Still waiting for remebusmement
Took my dog to the vet on November 17 and I'm still waiting for remebusmement. So far I'm not impressed with this insurance company and I'm seriously considering canceling the insurance.
5
out of 5
POSTED: | BY: Sandra G
Great service and quick claims
I have had pets best for six or eight years on Chester and I have been completely satisfied. The customer service is great and the claims were done quickly. I will most likely use pets best again when I acquire another animal.
5
out of 5
POSTED: | BY: Ben R
Absolutely wonderful.
Absolutely wonderful. My dog had a herniated disk in her neck and had to have surgery. It was peace of mind not worrying how I was going to pay for it. The claim process was a breeze and I received payment within days. I tell everyone how great Pet's Best is.
5
out of 5
POSTED: | BY: Charles L
The overall claim submission process is very easy
The overall claim submission process is very easy. They keep you well apprised of the status. My last claim submission was processed and check received in 3 days.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.