5
out of 5
POSTED: | BY: Stephanie Volpe-Baker
Claims are processed quickly
Claims are processed quickly! Highly recommend PetsBest insurance!
Read more on Trustpilot
4.3
out of 5
Number of reviews 12,101
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Karla Anderson
I am so grateful to have Pets Best…
I am so grateful to have Pets Best insurance for my dog, Badger. Dealing with a dog who has cancer, is hard enough without having to worry about the financial burden on top of it. All of my claims have been handled fairly and quickly.
4
out of 5
POSTED: | BY: Chris Caswell
Covered as expected but long processing time
Everything was covered as expected however processing time was quite long (about 3 weeks)
5
out of 5
POSTED: | BY: Elaine Eisenman
Glad I chose Pets Best
Glad I chose Pets Best. The claim process is easy, payments are relatively prompt, and the service to talk with a vet or vet tech is extremely helpful. I had one situation where I questioned their refusing a claim and after further info from my vet the claim was paid. Great company! I strongly recommend.
1
out of 5
POSTED: | BY: Julia Schwartz
Pet's Worst.
This is the worst pet insurance company I've ever worked with. It takes them literal MONTHS to process simple claims, and they deny every single one of them. I paid so much for insurance and never did get reimbursed for even one cent. Ever. Their rates are cheaper than some of the others, but that's because they don't pay out on claims. You're not saving any money by choosing Pet's "Best".
Try Nationwide or Spot ... much better.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.