5
out of 5
POSTED: | BY: Carlton L
Timely claims processing
Check was received in timely manner. Glad to have dog insurance! Thanks
4.3
out of 5
Number of reviews 12,238
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Rebecca G
PetsBest is great
PetsBest has been great to work with. The claims (3 during the past 3months) were easy to file , paid promptly, and with an easy to understand EOB (explanation of benefits). I worked with another highly rated insurance company of few years ago with a different pet. I will just say that it was not a pleasant experience. I will always insure my pets with PetsBest due to the way this company handles claim. Very reliable, honest company.
5
out of 5
POSTED: | BY: Wiliam H
Their response to my claims have been outstanding
Their response to my claims have been outstanding. Keeping me informed as my claim was being processed, and getting the payment to me in record time.
5
out of 5
POSTED: | BY: Michael B
Very easy electronic submission
Very easy electronic submission. Extremely quick payment and deposit into checking account. Three business days from submission to payment and on the 4th day funds in checking account.
5
out of 5
POSTED: | BY: Sarah B
Very easy to submit my first claim
I carry an accident policy only, and I submitted my first claim and felt like it was very easy to do. I heard back within an week and felt that was very reasonable.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.