Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,237

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Meri Stern

Pets Best Has Been a Great Company For Us!!

Have been with Pets Best Pet Health Insurance since 2007 and have never been disappointed. Customer service is great and reimbursement is pretty quick especially with on-going care and prescription refills.
5

out of 5

POSTED: | BY: Julie Miller

PetsBest has been nothing but wonderful…

PetsBest has been nothing but wonderful with all of out dogs. I would recommend them in a heartbeat.
5

out of 5

POSTED: | BY: Bridget

A Sigh of Relief

Pets Best Pet Health Insurance can best be explained as a sigh of relief for pet owners. I can always rely on their 24/7 vet communication line for questions regarding my pet's health and they are quick to reimburse any payments I needed to make! My bulldog needed a surgery to remove a growth that could have been dangerous to her health. I was extremely stressed about the possibility of the outcome, especially because the procedure required anesthesia, but I knew one thing I didn't have to worry about was the cost of the surgery. Pets Best reimbursed me quickly and appropriately! Pets Best is the best decision I made when I welcomed my little bulldog puppy into my home!
5

out of 5

POSTED: | BY: Joanne Schultz

In Feb of 2017 I lost a dog to…

In Feb of 2017 I lost a dog to pulmonary hypertension causing us to really decide what was best for her care based on money. That was the last day any of my pets were without insurance. I will never be put in that position again! I researched pet insurance for days and found PetsBest to be most compatible for our needs and desires in insurance. I signed up my other dog THAT day. I since, have adopted 2 more rescues and have signed them up for insurance on the day of adoption. Although one of them is healthy, my female has had several life threatening diseases diagnosed since adopting her, most recently cancer. I am beyond thankful and blessed that I have PetsBest. A $5K surgery they reimbursed in 4 days. And all others in less than 48 hours. The last 2 claims they reimbursed the next day (less than 24 hours). I have called in only a couple times to confirm coverage and the person on the other end is kind and sympathetic and very informative. I HIGHLY recommend PetsBest! If you do your homework properly, you will see that there is no better coverage than the options PetsBest gives you. I am a lifetime client and happy that I found them!
5

out of 5

POSTED: | BY: Sarah

Great Pet Insurance

Pets Best is has different options to help make pet insurance affordable for multiple dogs. It's super-easy to file claims on-line and the response times are very good.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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