Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,237

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
4

out of 5

POSTED: | BY: Marilyn Shane

So far nothing to complain about good…

So far nothing to complain about good service and the turn around if wonderful. My dog Toby has kidney issues and allergies. So his medication is expensive. I have a policy that covers 80 % and I submit every 90 days.. I am on a fixed income so every penny counts my pet insurance I would recamend to everyone. Now he needs eys surgery. Its a relief to know I can have that done for him.
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5

out of 5

POSTED: | BY: Judy

Thankful for Pets Best

I've had Pets Best insurance for my dogs for almost three years. My girl Jazz was diagnosed with metastatic melanoma in May of this year. Thankfully, she's doing well so far, but her medical bills have exceeded $5000, with more to come. Pets Best has paid every claim promptly and without question, which has made a frightening situation considerably less stressful.
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5

out of 5

POSTED: | BY: Dorothy Guy

No problems at all with Pets Best Fast…

No problems at all with Pets Best Fast and efficient
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5

out of 5

POSTED: | BY: Ellen Silverberg

Great company

Great company, fast payment!
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5

out of 5

POSTED: | BY: Georgeanne Wilcox

Excellent service, prompt payments, great company

Pets Best is a really good company, They have treated us well and are definitely competitive rate wise.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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