Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,845

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Jade Hartsuiker

Dog attack-Bite wound, nearly all of the Emergency Vet Bill reimbursed!

"I decided to get the Accidents and Injury insurance for my 8year old Chihuahua mix, last year and I paid $108 for the whole year, which if you break it up, it ended up being $8/month. I was out walking with my dog, and a dog broke loose from its fenced patio (and was tied up too), and came and attacked my dog. She sustained a bad bite wound, which resulted in my going to the Alliance Emergency Vet that night. The bill was about $1,300 and after I filed a claim with Pets best, I got $915 reimbursed back to me. Quite a deal! Very worth it. I was able to add my bank account so when the reimbursement came in, it was just directly deposited to my bank account. This is my first time with pet insurance, but I am sure glad that I got it! "
5

out of 5

VETERINARIAN: Heatherdowns Veterinary Clinic

POSTED: | BY: Neko Elbert

First vet visit

Was able to do everything needed and it was taken care of inadequate manner and had a great time thank you.
5

out of 5

VETERINARIAN: Lisbon Road Animal Hospital

POSTED: | BY: Patricia Suthers

Speedy Claim Results For An Ear Infection

My dog had an ear infection that required a visit to the vet. I submitted a claim which included the exam, lab tests, and medication. I received a email immediately saying that my claim had been received and about two days later, another email came saying I was been reimbursed for the vet visit. I think the money was deposited in my bank account a few days later. I was pleased at how quickly this all occurred.
5

out of 5

VETERINARIAN: Brinker Veterinary Hospital

POSTED: | BY: Jennifer Adair

Pets Best is the BEST!

We Love Pet's Best insurance! The ease of submitting a claim is wonderful. Recently I have noticed a shortened processing time for claims as well with my last one for a medication reimbursal being processed in less than 24 hours! We HIGHLY recommend Pet's Best....They have been wonderful in caring for our Husky/Rat terrier mix, Miss Maggie Blossom! If you are considering adding a fur baby to your family I highly recommend Pet's Best Insurance!
5

out of 5

VETERINARIAN: A. Little Veterinary Clinic

POSTED: | BY: Jan Knox

they are the best!

Pets Best has always been very quick to respond to my questions or claims. The payout is great!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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