Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,237

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: love it

the best pet insurance, outstanding customer service

the best pet insurance
5

out of 5

POSTED: | BY: Cathy Dougan

Pets Best has been a really good…

Pets Best has been a really good service for me. They get back to me quite promptly providing the status of my claim and then pay it within days of the notification. I'm very happy with them.
5

out of 5

POSTED: | BY: Robin Rudman

Super easy to submit claims

Super easy to submit claims. Refunds arrive quickly. It is clear what is & is not covered with the policy.
5

out of 5

POSTED: | BY: Amy Lagasse

A lifesaver- literally

A lifesaver- literally. I’ve had Pets Best for both my dogs since they were only weeks of age. They are now 8 and 9 years old. My accident, injury, and illness policy has meant the ability to get the best possible care for some very unforeseen circumstances, even when traveling out of state. I’ve been able to know that cost won’t be prohibitive in my decisions around my dogs’ care and that has made all the difference in their health and happiness. And mine too. Making a claim is simple, straightforward, and completely hassle free. And my reimbursement is direct deposited in my bank account within days. I’m grateful every day for my policy and have peace of mind for my dogs’ wellbeing.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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