Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,237

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Richard Wysocki

The name says it all!

I have had Pets Best policies on three Boston Terriers and the coverage and customer service are the absolute best! Previous providers always seemed to find a way to exclude most any condition for reimbursement but Pets Best delivers on their promises and makes the claim process simple and fast. I have recommended them to many other dog lovers over the years and will continue to do so without hesitation.
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5

out of 5

POSTED: | BY: Dean Dickinson

Pets Best has always processed claims…

Pets Best has always processed claims for me ASAP (even faster than that) I would recommend them to any one they are just as good as my personal health Insurance and I have really good insurance
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5

out of 5

POSTED: | BY: Deborah

Pets Best Pet Health Insurance

Pets Best Pet Health Insurance Always willing to do their best and efficiently as well. I would recommend them to anyone who loves their pet as much as we do. They need to be safe and healthy. Great prices for pet insurance. It is truly peace of mind!!!
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3

out of 5

POSTED: | BY: Lisa Rappa

1* for My Negative/friction with them

1* for My Negative/friction with them. My pup had a cherry eye incident that was recurring, when it came back the third time, the suggestion from the Vet was surgery. Pet's Best did not cover it because it was considered preexisting, even though I was using preventive medicine trying to avoid surgery with the treatment that stopped working. That is my Negative... 5***** for Refunds - fax bills or email screen shot and your check is in the mail.
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5

out of 5

POSTED: | BY: Marcia Martin

Payment

We like that we didn't have to wait too long for a check even though we didn't do direct deposit with you.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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