5
out of 5
POSTED: | BY: Jill
HANDLE CLAIMS FAST
THEY ARE A BIT PRICEY, BUT THEY HANDLE CLAIMS VERY FAST, AND EXPLAIN EVERYTHING VERY CLEARLY
Read more on Trustpilot
4.3
out of 5
Number of reviews 12,237
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Menzie Chase
My basset hound has had an ongoing ear…
My basset hound has had an ongoing ear infection for over a year. I've submitted thousands of dollars to of bills to Pets Best, for everything from medication to specialist visits to surgeries. Pets Best has paid all of them without quibbling, usually within 3-5 days of my submitting the claim.
5
out of 5
POSTED: | BY: Pets Best user
Worth it
Terms of the insurance are clearly explained. Reimbursement process is easy and quick. Having this insurance ensured my cat received life-saving emergency surgery. Very happy with this company!
5
out of 5
POSTED: | BY: Cindi D
SO HAPPY with Pets Best
I recently switched from another pet health insurance company to Pets Best. I have been SO HAPPY with Pets Best! They are attentive to my needs, and were very quick to respond to my claim submission. I received my reimbursement - direct deposit - which I had requested - within four or five days of submitting the claim. I will definitely refer my friends who have pets to Pets Best Health Insurance!
5
out of 5
POSTED: | BY: Sherrill K
Quick response
Thank you for your quick response for the claim for Big Kitty's eye surgery. The first claim for the same related issue a few months back took quite a few weeks to verify, which I can understand—but it made me a bit concerned about how long this claim would take. However, undoubtedly due to the previous verification process, it was paid within a few quick days. Thanks!
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.