Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,101

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Kailani Tibayan

Easy and Efficient Claim Process

Easy claim process and processed even sooner than expected. Highly recommend to anyone looking for great pet coverage for their fur baby.
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5

out of 5

POSTED: | BY: charlie BUCK

First of all what a quick response

First of all what a quick response, submitted my statement and had an answer in 3 days
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3

out of 5

POSTED: | BY: PR

Pest Best took too long to process my…

Pest Best took too long to process my claims. I don’t know if that’s the way it works. At the end it didn’t cover much. Really considering not having pet insurance if I pay $50 a month plus 95% of the vets bill.
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5

out of 5

POSTED: | BY: Eileen Berman

We used Pets Best for the first time

We used Pets Best for the first time. The agent we spoke with was very helpful & knowledgeable. We submitted our claim & 1 week later we had a response & 2 weeks later we received our refund check. Excellent customer service 🐾
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5

out of 5

POSTED: | BY: customerJessica

Very honest and easy to work with

Very honest and easy to work with. I have never had to dispute a claim or a reimbursement.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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