Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,236

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Mary

Excellent and quick service

Excellent and quick service. I have 3 cats, all with health issues, and recommend this company.
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5

out of 5

POSTED: | BY: Kathryn Ramos

Pets Best responsive and fast

Pets Best is very responsive and the website is easy to use and upload claims to. I've been a customer since 2006 and have had to submit claims for 3 of my animals. All have been handled smoothly and reimbursed promptly.
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5

out of 5

POSTED: | BY: Missy Hairhoger

Highly Recommended

So far Ive never had a problem. Covered everything so far that plan says covers with no issue. Reimbursements are fairly quick. Only thing is its pricey to have but other than that I have nothing bad to say. Highly recommended!!
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5

out of 5

POSTED: | BY: Claudeania

Pets Best is the best

No question, I believe Pet's Best is truely the best pet insurance coverage available on the market. You can select an annual deductible & an accompanying insurance coverage percentage level that fits your budget. Their on line claim filing process is easy use and claims are paid quickly. Annual deductible, fast & reliable payments, need I say more?
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5

out of 5

POSTED: | BY: George D

Excellent service

I have always had excellent service with Pets Best Insurance and would recommend them to anyone with a pet. The most recent claim was for emergency treatment of a scorpion sting on 12/6/18, Very painful for Jackie and worrying for me. However she was treated and recovered. my claim was dealt with promptly and fairly.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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