Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,234

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Kristi A

Best pet insurance ever!

I was very apprehensive before purchasing pet insurance. There are a lot of negative reviews out there however Pets Best had great reviews and so we went with them. This is by far the best pet insurance ever! We have never had any issues with premiums, filing claims or just reaching out to customer service with questions. I am very pleased with this company and will continue to keep this policy. We are going to be getting another puppy soon and you can bet we will be purchasing another policy for that pup as well. Thanks so much!!!
5

out of 5

POSTED: | BY: Rachael R

Fast payment

It was easy to file and payment was very fast
5

out of 5

POSTED: | BY: Deborah

We love Pets Best

Our pup Murphy was diagnosed with valley fever. We had vet and lab and medication costs. Pets Best processed our claim very fast. We love Pets Best.
5

out of 5

POSTED: | BY: Raylene R

Pets Best has been wonderful

Pets Best has been wonderful. I am glad I chose them to insure my dogs through. The claims process is simple and reimbursement is completely fair. Love it!!! I refer everyone I know to purchase per insurance and always to go through pets best.
5

out of 5

POSTED: | BY: Lori L

More than worth it

Reuben had vomited more than 4 times and in one of them were two rocks. I was worried he had a blockage, so off to the vet we went where he got an X-ray to ensure he was "cleaned out." Thankfully, there were no additional rocks. They gave us anti- nausea meds in addition to a shot to calm his stomach and off we went. I have never had health insurance for my pets before my current two dogs and honestly, it's a relief. Vet Bills get expensive very quickly and my monthly payment is more than worth it. The first year of a dog's life and their end years has always proven to be the most expensive for me-all unexpected costs. Thank you.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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