Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,354

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
4

out of 5

POSTED: | BY: Deanna B

Very simple and easy

This is a 2nd incident that required the use of the insurance. Much like the first incident, the claims filing was very simple and easy and payment was made within a week's time. I am very pleased with the insurance just not the steep increases in premiums which make it almost cheaper to pay claims myself instead of paying the steep $150 per month premiums. :(
5

out of 5

POSTED: | BY: Joyce Latkowski

Quick claim service

My third wellness claim and I couldn't be happier with the process.
5

out of 5

POSTED: | BY: Marcia P

Peace of mind

I can't tell you how nice it is to have peace of mind, knowing that my little doggy has healthcare insurance. Pets Best has been just that "Pets Best" Thank you, M. Price
5

out of 5

POSTED: | BY: Kallen B

I love Pets Best

I love Pets Best. Don't know what I'd do without you guys! Such fast and efficient processing of claims.
5

out of 5

POSTED: | BY: Roxanne B

Never a problem

My cat has hyper thyroid issues. She needs monitoring with blood tests and daily medication. She is doing great now. I save her bills for three months and then email them in claims. There has never been any problems with the claims. Very easy claim filing system.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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