Pets Best | Pet Insurance Review

Such a disgrace... First claim took over 1 month with 8 phone calls & 4 emails just to be Denied due to their make up reason of pre-existing condition. Which my Cat haven't seen any vet for over 10months. Don't waste money with Pet's Best ... unbelievable shady business

Here is my first impression of Pet's Best insurance. They are more than happy to take your premiums but will look for any loophole to deny paying a claim. I am a new member and have paid 4 months of premiums only to have my first two claims denied. My dog gets gastrointestinal issues caused by bacteria from eating leaves in the yard. So I tried to submit claims related to that but because he had this issue a couple times prior to the insurance policy they are calling it chronic and refusing to pay. They make you go through a tedious appeal process to have it looked at again. They also told me today that if he gets this issue often they consider it repetitive and will only cover the first two incidents but then not again for 18 months. All the while they continue to take my premiums each month. I very much feel that this company is more concerned with their bottom line then the health of your pet. Save your money!

Love Pets best Health Insurance now. Recommend to anyone.

Very easy to file and no hassle to receive reimbursement when applicable. So glad we purchased insurance for our dog with Pet's Best!

Our dog Jake had cancer almost 3 years ago which was a very intense process and you all were so easy to deal with in processing the claim it made a very intense time more tolerable. Recently Jake had cataract surgery and you all paid again with seamless ease. He is living a more vibrant life as a part of your support and we are so very grateful!