Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,839

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Meredith J

Pleasantly surprised

I was pleasantly surprised after filing my first claim at how clear the claim process and explanation was. I appreciate the breakdown of what was/was not covered and the amount paid toward my deductible. Thank you!
5

out of 5

POSTED: | BY: James K

Simple and fast

Submitting the claim was simple and fast. I received my reimbursement before my credit card due date ! I am very pleased with my experience!
5

out of 5

POSTED: | BY: Brandon M

Very easy to use

My puppy just went for her annual checkup. All of her vaccinations and yearly checks were included in the claim that I submitted. Pets Best once again was very easy to use and covered all of her yearly checkup expenses. Thank you Pets Best!
5

out of 5

POSTED: | BY: Caittin V

Got the treatment we needed

It was very scary when I took my cat to the vet, thinking I would just need to switch the food he was eating, and instead found out that he would need surgery the next day. There is no way I could've possibly afforded the surgery and all the follow up care if I didn't have insurance for him, and I probably would have lost my best friend if he couldn't have had the surgery. This has obviously been a terribly stressful and scary situation, but it would have been so much worse if I had to worry about finding a way to cover the costs on my own.
5

out of 5

POSTED: | BY: Elizabeth R

Courteous and responsive action

We had Bailey and Morgan (Boston Terriers) for the last 9 years. Bailey passed 4 years ago (coyote attack) and Morgan had the same coyote attack later and she survived, but a few months ago she developed breath/throat issues and was in too much pain. The family is devastated but we know they both had a good life a lot of love and they gave us all great joy. I appreciate all of the courteous and responsive action your company has provided and will call on you again in the future if we find another Bailey and Morgan. Thank you so very much.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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