5
out of 5
POSTED: | BY: Kati
Very thankful
Pets Best has been wonderful with my pup's claims. I'm very thankful for them!
4.3
out of 5
Number of reviews 12,234
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Patti B
Always responds immediately
Pets Best Insurance has always responded immediately to any claims I have submitted & reimbursement has been sent quickly.
5
out of 5
POSTED: | BY: Jodi
I was so surprised at how quickly my claim was processed!
I had to use my insurance for the first time. It was so easy. All I had to do was upload a photo of the bill. It was processed in 1 day and the payment was deposited right into my account.
5
out of 5
POSTED: | BY: Val S.
I am so happy we purchase pet insurance…
I am so happy we purchase pet insurance for our animals from Pets best. It is a relief knowing they are there to cover vet bills when it is necessary to take them to the vet.
Petsbest is efficient with the turn around times for claims.
Thanks Petsbest for making it possible for my pets to have happy, healthy lives.
5
out of 5
POSTED: | BY: Christine B
Claim submission is a breeze
Claim submission is a breeze. Snap a pic of your receipt with the iPad, log in to Pet's Best, attach the pic, send the claim. I received my submission email immediately and a couple of days later I received my email with my explanation of benefits. Benefits were direct deposited to my account the next day. What's not to love?
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.