4
out of 5
POSTED: | BY: Debbie Campbell
Thanks for quick and easy claims…
Thanks for quick and easy claims processing. Never an issue.
Read more on Trustpilot
4.3
out of 5
Number of reviews 12,839
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Nancy Dierdorff
I Filed My Claim On My Phone
For the first time, I downloaded the Pet's Best app and filed my claim on my iPhone. All I had to do was take pictures of my invoices from my cat's veterinarian. The claim was approved and paid in just about 3-4 days. The claim approved amount will be direct deposited into my bank account. It was easy and fast. I was highly pleased at the amount that I was reimbursed. I am very pleased with Pet's Best Insurance.
5
out of 5
POSTED: | BY: Annie L
Super quick and easy
The claim submission process was super quick and easy, which I really liked. I also appreciated the quick turn around for the claim processing.
5
out of 5
POSTED: | BY: Meredith J
Pleasantly surprised
I was pleasantly surprised after filing my first claim at how clear the claim process and explanation was. I appreciate the breakdown of what was/was not covered and the amount paid toward my deductible. Thank you!
5
out of 5
POSTED: | BY: James K
Simple and fast
Submitting the claim was simple and fast. I received my reimbursement before my credit card due date ! I am very pleased with my experience!
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.