Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,234

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Karen S

Response within days

My dog had an injury which required a vet appointment. I filled my claim online about a week afterward. Within days I had my response via email.
5

out of 5

POSTED: | BY: Angela C

Quick and responsive

Quick and responsive review process. Very impressed. I have an alternate pet insurance on an older pet, I am still waiting for the claim to be reviewed; 10 days later
5

out of 5

POSTED: | BY: Joseph E

The claims process was so easy

The claims process was so easy! I'm very satisfied with everything and I'm glad that I chose Pets Best as my insurance carrier for our fur baby.
5

out of 5

POSTED: | BY: Laurence L

Speedy process

I am always very impressed by the speedy process and efficiency of the team! Thank you!
5

out of 5

POSTED: | BY: Dee B

Didn't worry about money

In my dog's final weeks, I was constantly going to the vet and uploading claims information. I was so grateful that I could do what I needed to for him without having to worry about money. The claims process is so easy. Even his euthanasia and cremation were covered. I can't say it eased the pain, but it definitely didn't make it worse for me.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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