Pets Best | Pet Insurance Review

I began using Pets Best in 2009 when I rescued my dog in anticipation of increasing medical needs as she aged. She was 3 years old at the time and Pets Best premiums and coverage seemed reasonable. In her lifetime, I've made a total of 7 claims. 2 were denied and 4 were made this February as my aging dog has had several cancerous tumors. Nonetheless, Pets Best' premiums have steadily increased over the past few years; over $200 per month in 2017, to over $400 in 2018. I continued to pay because my dog's medical needs were increasing but this month I received a notice that they would increase again to over $600. All told Pets Best has paid out less than $5,000 in my dog's lifetime and at this point, when she most needs coverage, it's unaffordable. Total Scam!

Such reasonable pricing for good coverage, mine includes acupuncture and chiro. Very nice and professional folks over the phone, prompt response and reimbursements.

We continue to be most impressed with your quick turn around on claims. Thank you!

PBI is truly the best protection for your pets. I have insured all my dogs with them and have been totally satisfied. As I own Sharpeis which have many health issues I have always been satisfied with the reimbursements I receive. I never get the runaround. Easy to reach and always available to discuss issues that come up. I would never consider using any other company.

Amazing customer service. Over the years, I called in several times with questions and had a few claims, all of which were processed in less than a week. Easy and hassle free. When my pet passed away, they cancelled the policy retroactive to her passing date and helped cover the cost of the final veterinarian bills. They even sent an email apologizing for my loss. I had nothing but a positive experience. Thank you Pets Best!