5
out of 5
POSTED: | BY: Jean W
Claims were very easy to submit
Claims were very easy to submit. They were received and paid very quickly! Thank you for the best service possible!
4.3
out of 5
Number of reviews 12,234
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Kristin
Don't have to worry
I couldn't have had an easier experience with my claim. It was processed in two days and the money was in my account in three. When you are waiting to see if the tumor your dog had removed was cancerous this was one less thing to worry about!
5
out of 5
POSTED: | BY: Cassandra P
Extremely helpful
I tried to file my claim on line for the first time. I wasn't able to upload my documents. I called and left a VM which was returned by a customer service rep. She was extremely helpful and I was given great service to get my claim filed and documents sent! Thank you very much.
5
out of 5
POSTED: | BY: Linda A
It's a very easy process
It is a very easy process. You simply log into your account and upload your receipt. Payment takes only a few days.
5
out of 5
POSTED: | BY: Maya L
Very quick with reimbursement
My baby boy Sterling had an ear infection in both ears! Poor cat had to visit the vet three times in the last couple of months. Pets Best was very quick with reimbursement for him. Tri City Vet did a great job and now after the meds and ear wash Sterling can have a Happy new Year thanks to Pets Best Cat insurance. Yes, I love my cat!
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.