5
out of 5
POSTED: | BY: Jeremy H
Paid in three days
Took my puppy in for her first round of shots and sent the claim in and it was paid in three days!
4.3
out of 5
Number of reviews 12,232
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1
out of 5
POSTED: | BY: Cheryl Merrill
Deceptive payment of claims
Claims processing is hinky. You pay co-insurance before the deductible is applied. You are actually paying a higher deductible than quoted in your policy.
I switched to Pets Best after having my last pet insurance company hit me with a 20% rate increase and was assured Pets Best doesn't operate that way; yet, I received an email informing me an increase of 17% had been requested.
5
out of 5
POSTED: | BY: Julie F
I recommend Pets Best
First claim I have filed and it was simple to do. The response was immediate and claim complete within a couple hours. I have recommended Pets Best insurance to numerous pet owners. Very pleased.
5
out of 5
POSTED: | BY: Nancy P
Amazed at how quick
I was amazed how quickly the process was handled. The ease of submitting a claim was very good. I was paid immediately. So glad I signed up for the insurance.
5
out of 5
POSTED: | BY: Kathy G
Very prompt
I'm very pleased with my interaction with Pets Best. They were very prompt, more prompt than I was in filing a claim!
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.