5
out of 5
POSTED: | BY: Donna O
Great customer service
Thank you for providing great customer service with all the claims I've filed with your company. You guys are awesome!
4.3
out of 5
Number of reviews 12,232
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Vivian M
Response was fast
The response was fast, and it was exactly what my expectations were as it followed my policy. I was very appreciative that it matched up with my policy and there weren't any surprises.
5
out of 5
POSTED: | BY: Raul G
Faster than anticipated
This was my 1st claim and it was very easy to do and the process much faster than anticipated, pleasantly surprise.
5
out of 5
POSTED: | BY: Sarah S
Thank you for being our partner
Our dog Joanie's main vet detected a heart murmur. She referred us to a cardiologist, who did a full exam that confirmed she has heart disease. It's mild right now, but we anticipate a long road. It's especially difficult because we recently lost our oldest, Kali, to heart failure that she had for five years. Pets Best's claims process and coverage is outstanding and makes a hard situation far less worse. Thank you for being our partner in her care.
5
out of 5
POSTED: | BY: John And
So easy I thought I was missing something
The submittal form was so easy I thought I was missing something ! Got a check in the mail quickly.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.