Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,232

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Anthony S

Straightforward

I had obtained pet insurance after another dog in my household got very sick. Fortunately, I haven't had to use it for Riley, except for his annual trip to the vet's office. The website was straightforward to use, and I received a decision very quickly. It certainly helped to have direct deposit, as in less than a week from the appointment, I had the money in my account!
5

out of 5

POSTED: | BY: James L

Always good

I has always been very good!
5

out of 5

POSTED: | BY: Steven W

Hassle free

Was pretty much hassle free. Took a picture of the receipt.. sent it in... waited for claim response which was fairly quick.. and received an explanation as to what I was and was not getting paid for and why.
5

out of 5

POSTED: | BY: Joseph R

Followed their policy

Pets Best followed the policy fine. I screwed up and had vet appointment one day to soon for start of new policy year.
5

out of 5

POSTED: | BY: Jay V

Easy to understand

The claim process was very easy, response was quick, and itemized breakdown of claim was easy to understand. Recommend adding a remaining amount left for the wellness plans with claim. For example, $20 remaining for vaccinations in plan.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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