Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,232

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: NATASHA TINSLEY

IF YOU DONT CHOOSE PETS BEST YOUR NUTS!!!

A good friend told me about Pets Best pet insurance. Wow am I glad I signed my cat Izzy up with them!! GREAT rates! They actually have an option to not only have the normal "accident and illness" but also to have routine care as well. We all know that not all animals get sick, but the normal route care adds up. Yes, no one wants the extra expense each month for insurance for an animal but when they cover even the routine care alone it is worth it. The customer service is amazing!! Whether it is ont he phone or even chatting online, they are fast and extremely nice!! I highly recommend choosing Pets Best if you have an animal. Anything can happen and knowing you have insurance to help it great!!!
5

out of 5

POSTED: | BY: Alexandra S

Easy to submit

The process was easy to submit and if a claim was not applicable it was explained easily.
5

out of 5

POSTED: | BY: Jackie

Fast, efficient and friendly service!

I am happy to be a part of the Pets Best Family. All my claims have been processed quickly and efficiently. Only once there was slight confusion (I had filed it wrong) and customer service was very friendly and explained everything thouroughly. I would highly recommend Pets Best. They have been a life saver!
5

out of 5

POSTED: | BY: Nancy Reece

SUPERB PET INSURANCE

We (and our little Mini Schnauzer) are truly grateful for the wonderful service we've received from PetsBest. The turnaround time on reimbursement has been very timely. We highly recommend all pet owners to avail themselves of the peace of mind having this coverage provides.
5

out of 5

POSTED: | BY: Stacy O

Fair with claims

Always very easy and fair with claims.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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