Pets Best | Pet Insurance Review

The claim process is so easy. I just upload the invoice and wait for my reimbursement.

This is the first time I've submitted a claim for pet insurance. I submitted my claim (at least I thought I did) and didn't receive a payment. When I called Pets Best 3 weeks later to check on the status of my claim, Erica informed me that they never received it. I'm sure it was an error on my part and the claim must of disappeared out in cyberspace. Erika helped me resubmit my claim to make sure I did it correctly. She was very pleasant and knowledgeable. She responded quickly to an email I sent to her afterward. I received my claim funds about a week which were deposited directly into my checking account......very convenient. When you submit a claim, you should realize that your claim funds will be minus your insurance policy's deductible amount, co-pay amount, and procedures that may not be covered by your insurance. For me, I received funds that covered about 54% of my vet bill. The bill was affordable and most of all my dog has healed quickly and is back to retrieving her balls and swimming in the creeks. I hope the company doesn't jack-up my premium payments to cover my claim. I'll just have to wait and see.

Super Fast Service and coverage is exactly as stated. Very satisfied

Claim paid super quick, deposited right into my account. Very happy!

I am stunned that my one year old cat has lymphoma! The diagnostic process was expensive and the treatment is not cheap either! Pets best paid promptly and fully. I am so glad I have all of my animals insured. You NEVER know what can happen. Insurance allows me to make the best choice for my pet without having to worry to much about the cost of care. Even the veterinarians at the specialty clinic were surprised that our very healthy looking cat is very sick with cancer. Because of Pets Best I can get him the treatment he needs.