Pets Best | Pet Insurance Review

After reviewing several insurance companies it appeared Pets Best would be the best. I believe it is.

I am extremely happy with Pet's Best. Claims are reviewed and paid very quickly. On the rare occasion I talk to your support desk, they are friendly, efficient and very knowledgeable.

I signed up for Pets Best the day I brought home my rescue cat. I was told he was ten years old but they had no medical history other than he was neutered. I am so glad I signed up. Turns out he has chronic bacterial problems with his kidneys, liver and urinary tract. He's eleven now and although we are at the vet several times a year he is doing quite well (love him dearly) and my pocket book isn't overwhelmed with the expense. I would recommend Pets Best to everyone. Excellent company!

The claim process is so easy. I just upload the invoice and wait for my reimbursement.

This is the first time I've submitted a claim for pet insurance. I submitted my claim (at least I thought I did) and didn't receive a payment. When I called Pets Best 3 weeks later to check on the status of my claim, Erica informed me that they never received it. I'm sure it was an error on my part and the claim must of disappeared out in cyberspace. Erika helped me resubmit my claim to make sure I did it correctly. She was very pleasant and knowledgeable. She responded quickly to an email I sent to her afterward. I received my claim funds about a week which were deposited directly into my checking account......very convenient. When you submit a claim, you should realize that your claim funds will be minus your insurance policy's deductible amount, co-pay amount, and procedures that may not be covered by your insurance. For me, I received funds that covered about 54% of my vet bill. The bill was affordable and most of all my dog has healed quickly and is back to retrieving her balls and swimming in the creeks. I hope the company doesn't jack-up my premium payments to cover my claim. I'll just have to wait and see.