Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,229

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Lori

Each representative was friendly

I had to call several times after I filed the claims and each representative was very friendly and helpful. There was a glitch about getting the vet records but customer service helped to figure it out. I was not expecting to have a sick kitty, so this made it less stressful. Thank you!
5

out of 5

POSTED: | BY: Pamela M

I love the convenience

I love the convenience of the App. Makes filing claim efficient. The turnaround time with automatic deposit to my checking account is amazingly fast.
4

out of 5

POSTED: | BY: Janicke G

It's easy to register

It is easy to register claim and the feedback is always fast and well within time limit set by Pets Best.
5

out of 5

POSTED: | BY: Kelly T

Appreciate the great service

It was great. I understood every decision that was made, and appreciate the great service.
5

out of 5

POSTED: | BY: Steven R

Best decision I made

Pet's Best was the best decision I made for my pets' health! From a freak accident resulting in a cut on my dog's leg that needed late night medical attention, to the easiest claim filing ever on their app, to being paid a few days later in my checking account....how much better can insurance be!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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